The First Affiliated Hospital of Dalian Medical University Constructing New Mode of Medical Service and Creating New Image of a "Healthy Dalian"
As a university hospital with a long history of 88 years, the First Affiliated Hospital of Dalian Medical University (hereinafter referred to as "the hospital") carries the memories of generations and condenses the imprints of the city’s developments with incomparable advantages. In July of 2017, the hospital took the lead to confront the trend of medical reform. Led by the hospital’s Party Committee, Mr. Xu Yinghui, the director of the hospital, guided the leadership group and hospital stuff to concentrate on the medical reform. The Hospital holds the principle of "focusing on services, innovation, and aiming for the best". Based on the four medical development positioning focuses of emergent patients, patients with stubborn disease, high medical technologies and patients in severe medical condition, the hospital persists in innovating medical service techniques, continuously improving the medical services and highly valuing the patients’ medical experience and sense of acquisition and satisfaction. The philosophy of "patient-orientedness" is actually implemented to achieve the goal of excellent working with diligence for benefiting people.
(Seeking Cooperation) Building up Regional Medical Center
The hospital has been giving full play to its radiating and leading role as the regional medical center, actively exploring the mode of hospital alliance system, deepening technical-level cooperation and assistance, expanding the channels of partnership assistance, accelerating the establishment of the alliance for the treatment of special diseases in key departments.
In 2007, the hospital put forward for the first time in Liaoning Province the developing course of "establishing a medical alliance of hospitals for technical cooperation", and furthermore, by conducting field survey and researches, it started the construction mode of "medical alliance of hospitals" of multi forms. The hospital has built alliance with the government of Jinpu New Area and over 30 medical institutions, and signed relevant agreements, and successively established the first national-level respiratory-disease alliance of research center of clinical respiratory treatment in Liaoning Province, Clinical Medical Coordination and Innovation Alliance of Arrhythmia in Liaoning Province, and became the member of Advanced Cerebral Stroke Center of National Health and Family Planning Commission and National Clinical Research Center Alliance (with only three members in Liaoning), Dalian Medical Imaging Alliance (with 99 members nationwide and 27 members in Dalian), and Precision Medical Treatment of Tumor-related Diseases Alliance of The First Affiliated Hospital of Dalian Medical University, with 12 alliances in total. Meanwhile, the hospital has been offering personalized and precise diagnosing and treatment services to large numbers of patients by means of building a new united multi-disciplinary diagnosis and treatment platform of MDT.
Besides, the hospital has established a healthy management mode of prevention-treatment combination of comprehensive hospitals, coordinated hospitals and community medical service centers, and held an annual symposium of community medical care service. Through the expert working stations, the experts from medical alliances helped to enhance the quality of primary medical care. The satisfaction degree of the patients in the residential areas was also increased.
(Optimizing Service) Raising the Satisfaction Degree of Patients.
The hospital has always been putting great emphasis on constructing the hospital with high satisfaction from patients.The hospital is the first in Liaoning Province to practice the dual real-name registration and outpatient visiting mechanism and to establish a Wechat medical reservation platform of "mobile hospital" online. In 2017, the hospital became the first in the province to practice the functions of online reservation of all outpatient departments, online medical reports, and self-printing of medical images, as well as online clinical rounds and mobile medical care, and began the process of all-paperless medical treatment. In 2017, the hospital succeeded in realizing the process of admission-operation-discharge within 24 hours, strictly following the ambulatory surgery procedures, and in 2018, the hospital established the first ambulatory surgery center in Northeastern China, and became the only member of China Ambulatory Surgery Alliance in Liaoning Province, practising the new philosophy of "benefiting patients". In the same year, the hospital opened the painless endoscopy diagnosis and treatment center in its Changchun Road branch.To meet the needs of patients towards better-quality diagnosis and treatment of specific diseases, the hospital has also opened many specific outpatient departments, offering convenience to patients and enhancing the professional power and brand effect of the hospital.
(Development of Scientific Research) Making Cutting-edge Innovation
The hospital now has three national-level talents, with the academic titles of Yangtze River Scholars or above, three talents included in national-level Millions of Talent Projects, and four youth experts with key contributions approved by National Health and Family Planning Commission. The hospital has the largest number of top-level personnel in all university-affiliated hospitals in Northeastern China. In 2017, Prof. Xia Yunlong, the native expert of the hospital, became the distinguished professor included in the "Reward Plan of Yangtze River Scholars" by Ministry of Education, the first in DMU since the establishment of the university over 70 years ago.
The hospital has an international-level scientific cooperation base for stem cell transplantation approved by Ministry of Science and Technology, with five national-level platforms, eight provincial-level key labs, and three provincial-level medical research centers. The hospital has put forward the first quality control system of clinical research of stem cells in China, and has been approved to develop the only research project of treating ICP with neural stem cells in China, with satisfactory achievements and new leading technical and medical features in the country. The research of "Establishment of Quality Control System of Clinical Research of Stem Cells " by the professional team of the hospital , filled in the gap of the relevant field in China. The hospital has also established Dalian Institute of Innovation Research of Stem Cell and Precision Medicine with the cooperation of Dalian Hi-Tech Zone to create a new-type . The hospital has newly opened a national-level application demonstration center of genetic testing and a provincial-level key lab of the treatment of acute abdominal pain with the combination of TCM and western medicine. It has also passed the evaluation of the clinical gene amplification lab of Liaoning Center for Clinical Laboratory.
(Practising Public Welfare) Offering Warmth and Benevolence to the Masses
在2019年度全国深化医改经验推广会上，大医一院医疗服务新模式获得表彰。2018年，大医一院再次从全国诸多直辖市及省会城市医院中脱颖而出，以比去年提高九名的成绩入选“2017中国医院竞争力顶级医院100强”，位列省会市属/计划单列市医院前5强，同时，入选2017中国医院信息互联HIC竞争力100强；在“进一步改善医疗服务行动计划（2018—2020年）”活动中，大医一院投递3个案例，均斩获东北西北赛区十大价值案例。其中，《不忘初心 砥砺前行》《让爱领航 共筑医患和谐新华章》还分别获得该主题东北赛区十大人气案例；2018年中国医院影响力排行公布了2018年中国医院影响力综合100强和29个专业100强，大医一院作为辽南地区唯一一家进入排行榜的医院，位列榜单50强；中国医学人文大会期间，中国医师协会、白求恩精神研究会公布了全国54所医院为2018年“人文爱心医院”，大医一院获颁全国“人文爱心医院”，是本年度辽宁省唯一获此殊荣的省直医院。
With "benefiting and facilitating people" as its fundamental responsibility, the hospital has been practicing public welfare for many years and continuously offering warmth and benevolence to the masses. The hospital has been holding the activities of "heart-to-heart" health express across China, with a total traveling mileage of over 32,000 km, and the total patient number of nearly 10,000. The peaceful senior care service of the hospital has received the "excellence award of intensive medical care" in 2015 and 2017.The outpatient amount continuously ranked first in the whole country for three years. The hospital has long been sending medical experts to Qinghai Province and Chaoyang in Liaoning to share the resource and to deliver the generous love to local patients in poverty-stricken areas by means of free diagnosis and blood donation on a regular basis. The hospital has established the first electronic hospital history museum with the application of VR and 3D technologies in Northeastern China, and visitors are able to have a thorough understanding of the historical development of the hospital in a more vivid way.
"Integrating health into all policies and building and sharing among people" is not merely a philosophy or a simple slogan. The hospital has been continuously practicing the spirit of "dedication and sincerity" and making great contribution to the development of the medical field of Southern Liaoning, winning the praise of all citizens of Dalian. By trying to build a healthier Dalian, the hospital has also been accelerating the construction process of a "healthy Liaoning".
In 2019 National Experience Promotion Meeting of Deepening Medical Reform, the hospital was awarded for its new medical service mode. In 2018, the hospital again outperformed the hospitals of municipalities and provincial capitals. The hospital became one of "2017 Top 100 Competitive Hospitals in China", ranking top five among all hospitals in provincial-level capital cities and cities with independent planning status, with great progress compared to the ranking in the previous year. Meanwhile, the hospital was also listed in 2017 Top 100 Chinese Hospitals in Information Interconnection and HIC Competitiveness. The hospital submitted three cases for the activity of "Initiative of Further Improvement of Medical Service (2018-2020)", which finally became one of Top 10 Valuable Cases in Northeastern and Northwestern China. The cases of "Don’t Forget Why We Started and Move Forward Bravely" and "Love Navigates the Course of the Harmonious Development of Doctor-patient Relationship" became Top 10 Popular Cases in Northeastern China. In 2018, the hospital became one of Top 50 Chinese Hospitals with Great Comprehensive Influence and 29 Chinese hospitals with Top 100 Medical Departments, the only hospital to be listed in Southern Liaoning. During China Medical Humanities Conference, the hospital became one of the 54 hospitals in the list of 2018 Hospitals with Great Humanistic Care approved by Chinese Medical Doctor Association and Research Society of Norman Bethune's Spirits, the only hospital winning this honorary title of all provincial-level hospitals in Liaoning in 2018.